Website terms and conditions.

1. About Green Destinations

Green Destinations provides specialist passenger transport services, including transport for children and young people with special educational needs and disabilities. Our services are delivered in a safeguarding-led environment where safety, professional conduct, staff suitability, service quality and value for money are important.

2. Use of this website

This website is provided for general information only. By using it, you agree to use it lawfully, responsibly and in a way that does not damage, disrupt or misuse the website, its systems, or its content.

You must not use this website to:

• submit false, misleading or malicious information;
• attempt to gain unauthorised access to any system, data or account;
• upload or transmit malware, scripts or harmful code;
• harass, threaten, abuse or impersonate another person;
• interfere with website performance, security or availability;
• scrape, harvest or reuse content for commercial purposes without permission.

3. Information on this website

We try to keep information accurate, current and useful. However, website content may change without notice. Service arrangements, operational processes, recruitment requirements, policies and legal duties may also change over time.

Nothing on this website should be treated as legal advice, procurement advice, safeguarding advice, or a guaranteed statement of service availability.

4. No transport contract is created by this website

Browsing this website, submitting an enquiry, downloading information or contacting Green Destinations does not create a contract for transport services.

Any transport service, mobilisation plan, route arrangement, pricing, service level, staffing model, safeguarding requirement or operational commitment must be agreed separately in writing through the appropriate procurement, contract or service agreement process.

5. Operational and commercially sensitive information

Green Destinations operates nationally. Passenger-specific, live route and contract information is handled through appropriate controlled channels rather than published on the public website. Commissioners can contact us directly to discuss current capability, capacity and mobilisation requirements.

6. Safeguarding and urgent operational matters

This website must not be used to report an immediate safeguarding concern, emergency incident, live route issue or urgent passenger welfare matter.

If a matter relates to a live journey, passenger safety, safeguarding, an emergency incident or an urgent operational issue, you must use the agreed operational escalation process or emergency services where appropriate.

7. Website enquiries

If you submit an enquiry through this website, you are responsible for ensuring the information provided is accurate and appropriate to share. We may use the information to respond to your enquiry, route it to the correct team and keep appropriate business records.

We are not responsible for delays caused by incomplete, inaccurate or inappropriate information submitted through the website.

8. Recruitment and application information

Any recruitment information submitted through this website must be accurate, complete and truthful. Providing false or misleading information may result in an application being rejected or employment being ended if discovered later.

Roles involving children, young people or vulnerable passengers may require safer recruitment checks, identity checks, reference checks, right-to-work checks, enhanced DBS checks, safeguarding suitability assessment, licence checks, training and ongoing compliance monitoring.

Submitting an application or enquiry does not guarantee an interview, job offer, engagement, route allocation or continued work.

9. Driver and passenger assistant expectations

Public information on this website may refer to driver standards, passenger assistant standards, DBS, MiDAS, PATS, safeguarding, professional boundaries, daily checks, incident reporting and vehicle readiness. These references are general summaries only.

Specific expectations are set out in internal policies, contract documents, training materials, operating procedures and role-specific instructions.

10. Intellectual property

Unless otherwise stated, all website text, structure, branding, page layouts, graphics, photographs, documents, downloads and other materials are owned by Green Destinations or used under licence.

You must not copy, reproduce, adapt, redistribute or commercially exploit website content without permission.

11. Photographs and imagery

Images on this website are used to communicate the nature of specialist passenger transport, safeguarding, staff professionalism, training, vehicle readiness and service quality. Some images may be illustrative or representative.

Images must not be copied, reused or used to imply endorsement, employment, partnership or service availability without written permission.

12. External links

This website may contain links to external websites. These links are provided for convenience only. Green Destinations is not responsible for the accuracy, content, availability, accessibility, security or privacy practices of external sites.

13. Website availability and security

We aim to keep this website available, secure and functioning correctly. However, we do not guarantee that it will always be available, uninterrupted or error-free.

Access may be suspended or restricted for maintenance, security, hosting, technical or operational reasons.

14. Accessibility

Green Destinations aims to make this website accessible and usable. The site has been designed with WCAG Level AA principles in mind, including keyboard access, visible focus states, readable contrast, semantic structure and responsive layouts.

Accessibility is an ongoing process. If you find a problem, please contact us with details of the page, device and assistive technology used where relevant.

15. Privacy and data protection

Personal information submitted through this website is handled in accordance with our Privacy Notice.

You should not submit unnecessary sensitive personal information through general website forms.

16. Limitation of liability

To the fullest extent permitted by law, Green Destinations is not liable for loss or damage arising from:

• use of, or inability to use, this website;
• reliance on general information published on this website;
• temporary website unavailability;
• third-party links or external websites;
• unauthorised use of website content;
• incorrect or incomplete information submitted by users.

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

17. Changes to these terms

These terms may be updated from time to time to reflect changes in the website, services, operational requirements, legal obligations or business practices.

Continued use of the website after changes are published means you accept the updated terms.

18. Governing law

These terms are governed by the laws of England and Wales. Any disputes relating to this website will be subject to the jurisdiction of the courts of England and Wales.

19. Contact

Questions about these terms can be sent to:

Email: admin@greendestinationsltd.com
Telephone: 0121 553 3363

Last reviewed: September 2026